Customer Testimonials
Great service from Mr Manny Patiño, I will recommend his professionalism and Mazda quality if you are looking for a new vehicle.
Want to have an amazing car experience? One would think that is not possible. Yet the world we live in still has places that make you feel like you are in paradise. Ocean Mazda is elegant, quiet, and full of pleasant people. A beautiful spacious area with vehicles and a large area with two TVs along with those yummy coffees to choose from. That’s just the inside! I test drove two cars and drove away that same night in a CX50. Anthony was my salesperson. He was sweet, definitely patient, offered me snacks and water while I was there, ...
Manny Patino was an absolute pleasure to work with. He made the process of ordering and buying a car easy. He consistently followed up with me and even after I left the dealership he texted me to make sure I didn’t have any questions or concerns.
I am shocked on the quality of the customer service and work from the service department. They valet you soon as you pull up. Everything is through tablets (up-to-date) to check you in. The mechanics/techs make a video of your repair and complementary inspection. I am in shock how well this is set up. I don't like taking my cars for service at dealers but this one changed my mind completely. Not even Mercedes-Benz or Volvo do it like they do. Very happy customer.
I enjoy my experiences when I come and get my car serviced at Ocean Mazda. This is my first Mazda and Joey Tejada has been my service advisor since Day 1! He’s always very attentive and welcoming, always a great person to rely on, and has made my experience very smooth in ensuring my car is checked up on and safe before driving out of the dealership. Since there is a Mazda that is opening in up in Kendall and it is closer to home, I would love to see him be able to go there as well. I come ...
Professional and thorough with your vehicle
I’ve been with Ocean Mazda for 12 years, and recently leased my 5th vehicle with them. The dealership has grown a lot since then, really elevating their brand to the luxury you’d expect from Audi, BMW and Mercedes. I’ve always been very pleased with my Mazdas as they’ve continued to modernized their cars, combining elegance and sporty, while still affordable. My recent visit was no different, fast and efficient. I really appreciate, Yasmine Nunez - VIP Consultant, who has been calling me for the last 6 months, providing me with updates on the inventory and the new programs ...
Just bought my second vehicle from Ocean Mazda and had another excellent experience! Quick response to my questions and got a favorable deal done in less than an hour. Would highly recommend this dealership! I was also quite pleased with the salesperson, Manny Patino, and would recommend him as well. He was pleasant, friendly, and upfront with me from start to finish. Please ask for him if you want one of the good guys.
I love Ocean Mazda. I’ve been getting my car serviced there for years and I won’t go anywhere else. Everyone is very helpful and considerate, they all have excellent customer service. Joey has been my service advisor for over two years and he always makes it a point to ensure I am taken care of and my car is serviced quickly. He is friendly and listens to my concerns and lets me know if anything is needed, and keeps me informed every step of the process. He also sets up the Lyft so I can get a ride ...
Everything went smoothly and all of my questions were nicely answered, the salesman that helped me was Alessandro and I couldn’t ask for any better! He knows his stuff and gives excellent recommendations based in what you like, without trying to just get a sale. I would definitely recommend him and Ocean Mazda.
First time buyer on a Mazda vehicle and my experience through out the whole process was great thanks to the expertise of the salesman Anthony Lara that helped me. Even after everything was said and done he followed-up the next day to make sure everything was good with my new vechicle. Many thanks Anthony!
Gabriel Sanabria was very gentle and delicate with my vehicle. He took very good care of me. Great service. 10/10 would recommend.
I bought Certified Pre-Owned Mazda3 at this location last week and could not be more pleased with the service. Buying a car can be such a stressful and frustrating experience, especially in today's market. Anthony was a huge help on my first visit and when I later found the perfect car just as it came in, Anthony even came in on his day off to ensure I would get it. Definitely recommend this location and ask for Anthony
I had an issue with my mileage display and Brian walked me thru the phone to fix it while I'm at home sitting in the car, problem solved, thanks Brian.
Very good experience at Ocean Mazda in Doral. I purchased a used vehicle and was assisted by sales person Manny Patino. He explained the details of the vehicle and helped me chose something safe and reliable. Financing dpt was super efficient too Waiting room is great and friendly service at the Service dpt too. A+
I went to Ocean Mazda to purchase a vehicle for my daughter. Upon my arrival I was greeted by Anthony who was kind, knowledgeable about the vehicles on the lot, and provided me a great trading price for my vehicle. I highly recommend ocean Mazda if you’re interested in purchasing a vehicle, ask for Anthony.
Jorge and staff did an incredible job helping me with my purchase. They were available on a Saturday of Memorial Day weekend to get a deal done. I bought the car sight unseen, and Jorge sent several videos of the vehicle. They were never pushy, and answered all my questions promptly. I will buy my next Range Rocer from these guys. First class
I would like to give a shout-out to Eda! We had a recall appt confirmed at the North Miami dealership and when my wife got there, they were so disorganized and weren’t even sure if they had the part in stock even though the appt was confirmed multiple times! They told my wife she would have to wait there the entire day and they didn’t have a lounge or anything so they told her to wait outside. Unbelievable. So that’s when we decided to call Ocean Mazda. Not only was Eda understanding of our situation, she got ...
I had the best experience here at ocean mazda. I was helped by Ricky and he was great. He answered any questions I had and he explained everything to me and made the whole process so easy! I just wanted to thank them again for being so nice and helping drive out with my new car!!!
Trully if i can give more stars i would. My dad was looking for ah car we call ocean mazda and they put us to talk with ricky great guy amazing service, we go in the dealer and ricky help my dad and i find the car we liked. We left happy with a cx-3. Thanks you ricky for helping my dad get the car he liked i recommend ricky funny great customer service thanks you very much
Joey Tejeda is the best of the best!! The attention to his client in the service department is impecable. Thank you Joey!!! Hopefully, I will see you in the West Kendall Ocean Mazda when it opens. He deserves 20 🌟!
Joey is the best!! Thank you for your attentiveness and experience in your field. See you in West Kendall hopefully soon.
I'm extremely happy with the service that Luis Villalobos did to my car. Very professional and took great care of my car. Thank you Luis Villalobos.
(Translated by Google) Excellent attention from the agent Anthony Lara, he knows the products and guides you perfectly in the purchase options for a better choice, 100% recommended (Original) Excelente atención del agente Anthony Lara, conoce los productos y te guía perfectamente en las opciones de compra para una mejor elección, recomendado 100%
Excellent team, smooth transaction and very attentive. I had the pleasure to work with Cynthia and Nelson in sales and we got a GREAT deal!! The Ocean Mazda team in my opinion is the very best in town!! They don't just try and shove a car down your throat, they really do their best to work the numbers for your benefit. If you are in the market for a new or used car, give them a try, you won't regret it!!
I went to Ocean Mazda yesterday, not really sure what I was going to do… Anthony Lara was my salesperson and he was absolutely amazing! He sat down with me, listened to all my concerns, helped me pick the perfect vehicle for my family and I and helped me with feeling super comfortable. It was a quick and easy process to buy a car with him and he is so genuine. I definitely would recommended not only Ocean Mazda, but to see Anthony Lara directly to get the best experience with car buying as possible. I never felt pressure, he ...
I need to commend Cindy Dominguez for saving the day. After 6 years leasing from Mazda, I was on the verge to leave this dealership because of lack of communication, interest, and knowledge from the previous person I was dealing with. Thank God, Cindy took over. I can’t say enough about her detail to customer service, knowledge, friendliness and going above and beyond to help me. I would definitely recommend Cindy Dominguez from Ocean Mazda for all your needs. Management you have a GEM employee in your dealership!!!! Thank you Cindy!!!
I bought my first car here two days ago with the help of Anthony and i couldn't have asked for a better experience. Everything went smoothly and they were straightforward and extremely helpful as well as super kind. I would 100% recommend anyone to come here when looking for a car.
(Translated by Google) Buying cars in miami has always been annoying and tedious. BUT WE MET ANTHONY. AND THE EXPERIENCE WAS A SUCCESS 👍👍👍👍👍👍👍🤗🤗😀😀. AND REWARDING. I AM LOOKING FORWARD TO EXCHANGE THE CAR IN 2 YEARS TO COME BACK. THANKS TO ANTHONY.. (Original) La compra de autos en miami siempre a sido MOLESTA Y TEDIOSA. PERO CONOCIMOS A ANTHONY. Y LA EXPERIENCIA FUE UN EXITO 👍👍👍👍👍👍👍🤗🤗😀😀. Y GRATIFICANTE. ESPERO CON ANSIAS CAMBIAR EL AUTO EN 2 AÑOS PARA VOLVER. GRACIAS A ANTHONY..
Good sale, simple, no hassle. Got a beautiful new cx30
This is the 6th vehicle we have purchased from here and every single transaction has been smooth and simple. No hidden fees or trickery. They try to satisfy your needs and go more than the extra mile. Mazda makes excellent vehicles and I cannot recommend this place enough. We dealt with the manager and salesman who are of the same name Robert Lara -they are fabulous customer service people and make the difficult process a breeze. Give them the business, you will not regret it.
You won't find a better and more transparent dealership in Miami. Working with their team was a pleasure. Ask for Alessandro when you're there. He's the absolute best in the business! Thank you, Ocean Mazda!
Let me just say that I’ve been dealing with Ocean Mazda since I bought my first car at age 19. The ONLY dealer I trust . Great customer service, everyone that works there is very kind. Not only are they kind, but they work with you all the way. All my lease/purchase has gone very smoothly. I will continue to do business with Ocean Mazda and I highly recommend it to anyone.
Truly a wonderful experience. Great service and impressive deal! Special thanks to Nelson Rodriguez for making sure I felt like family.
No complaint all was great. Service advisor Angel...very professional and helpful. We will be back in 5k miles as recommended. Might get a new car next visit.
Great buying experience. Didnt even had to go into the dealer. Manny Patiño helped me out with everything and got a great deal!!
Purchased a Mazda CX 5 today from this dealer. Manny made it extremely easy from beginning to end, offered me a great deal without having to negotiate back and forth and more importantly without wasting my time. Thank you for making this a pleasant experience.
Estoy muy satisfecha con todo el personal en especial con Pacheco y Patric son muy atentos y sus servicios con el costumer es excelente se los recomiendo sentirán el calor humano y la buena briba del lugar llevo muchos años en este país y he sacado muchos carros por muchos años en la Nissan pero nada que ver con el trato y la ayuda para mi los mejores felicidades y de corazón mil gracias bendiciones para todos
Had a great leasing experience at Ocean Mazda. This is my 3rd lease with them and it is always a simple process. Manuel Patiño helped me with my lease, and really made the whole experience go smoothly. He stayed in communication with me and gave me all the information I asked for. Thank you Ocean Mazda!!
We very pleased doing business with Ocean Mazda. The financer Adrian was very professional and informative as well. Osmany did a great job too. Thanks so much guys.
I always have the best service with Angel Pelaez at ocean Mazda he takes great care of my car and knows exactly what is recommended.
I bought a Mazda 3 2022 with Federico (The Venezuelan) He explained everything to me very clear and fought for me to make sure I get the best deal. Great service, I cannot complain, the car feels and run good. I love this car, very silence and smooth n the road. Definitely Federico will be my guy to go with when I have to renew my lease. Highly Recommended.
I felt very welcomed and received extensive knowledge on the vehicles that I was interested in. The deal was great and it met all my expectations.
Buying process was quick, the sales rep answered all my questions. Monthly payment was right what I was looking for. They did an exceptional job prepping the car
Mr, Castillo was an excellent sales person. He helped me to the last minute. Thank you and the manager Mr. Rodríguez for all your help
Excellent service, great staff. 100% recommended
Excellent attention and personalized treatment. I highly recommend it. Very thankful whit the customer service staff and with the seller. I will come back for another Mazda in the future
Muy buena experiencia y rapida atención como siempre en Ocean Mazda! Revision excelente del Sr Angel Pelaez, muy amable y cordial. Excellent service and great attention !!!! 100% recommended
Muy buena experiencia y rapida atención como siempre en Ocean Mazda! Revision excelente del Sr Angel Pelaez, muy amable y cordial. Excellent service and great attention !!!! 100% recommended
Angel and Andy Wehmeyer are the guys to see at Ocean Mazda Service. Reliable and knowledgeable.
What an absolutely impeccable experience I've had here at, Ocean Mazda. Some of the best service I've ever seen all of the thanks go to the dealer that sold me the car, Osmanys Lemo. Osmanys Lemo was very patient, attentive, and took great care of us. I highly recommend coming here, one of the best dealerships, if you're looking for a great car and dealer, ask for Osmanys Lemo!
Amazing customer service provided by Osmanys Lemo and the team of ocean Mazda.
I have 2 other vehicles, which are not Mazda's, that I take for service when needed. No other dealership compares to the quality of service you receive at Ocean Mazda.
The Ocean Mazda dealer gave a remarkable. You can feel a welcoming and comfortable environment. Eliser Hernandez is a formidable salesperson.
I had a really great experience at this Mazda dealership. Randy was our sales consultant and he was fantastic. He was very knowledgeable, upfront, and helpful. What I appreciated the most was that he was not pushy, which I genuinely prefer in a salesperson. He even took out a bow for the car when I bought it, making the purchasing experience even better.
Fast service. Bought my new car in less than an hour. They also have plenty of inventory which is odd to find these days.
(Translated by Google) Excellent experience with Juan C. Burunat, I 100% recommend looking for him, a very kind and honest person! Thank you Ocean Mazda (Original) Excelente experiencia con Juan C. Burunat, recomiendo 100% buscarlo a el, una persona muy amable y honesta! Gracias ocean Mazda
Eliser Hernandez did an excellent job with making the process of buying a car seamless. He was knowledgeable in the different makes and models and was able to assist in navigating which car would suit me best. The customer service could not have been better.
This is makes the 5th car leased from Ocean Mazda. I am always impressed with how helpful the salesmen are and they listen to my list of wants and needs. With each experience they get better.
Highly trained staff. I was attended by Andy Wehmeyer, very professional and friendly. I recommend this dealer. Very good cars SUV and sedan, Modern building
Ocean Mazda never disappoint! third time leasing with them and is always a pleasure. Carlos Cornieles was our salesman today and he was really helpful and patient with us. He help us understand the market and get the best offer possible within our budget.
(Translated by Google) Great experience at Ocean Mazda Doral, it is our second purchase and Mr. Juan Carlos Burunat treated us very well, he was cordial and helped us with everything we needed, I recommend him 100% (Original) Gran experiencia en ocean mazda doral es nuestra segunda compra y el señor Juan Carlos burunat nos atendió muy bien, fue cordial y nos ayudó en todo lo que necesitamos lo recomiendo 100%
(Translated by Google) The experience with Mr. Juan Carlos Burunat was very excellent, I recommend him (Original) La experiencia con el señor Juan Carlos Burunat fue muy excelente, lo recomiendo
(Translated by Google) Gerardo Castillo, treated me very well, very kind. Totally recommended. (Original) Gerardo Castillo, me atendió muy bien , muy amable. Totalmente recomendable.
(Translated by Google) Excellent attention from my seller Carlos Cornieles. It is already the second vehicle that we bought from him and we are super happy! (Original) Excelente atención por parte de mi vendedor Carlos Cornieles. Ya es el segundo vehículo que le compramos y estamos súper felices!
Elieser Hernandez was very profesional, knowledgeable and helpful. He is an asset to Ocean Mazda. I will contact him for any future buys. He represents Mazda Well! Thank you…a great car buying experience!
Ocean provide me a ride to the gym and pick me up while my car was serviced. Service was quick and service was excellent. Ocean Mazda facilities brand new and very clean,
Exceptional customer service from the service and parts department. I had a previous experience with the parts department with my old vehicle, great service and on top of their stuff. I later brought in my new Mazda vehicle for service at this same dealership and their customer service were exceptional, especially if you deal with the service advisor Angel, he goes beyond and makes sure you're taking care off. I didn't have the same experience when dealing with the sales department when looking for a new vehicle. Not so great experience when trying to purchase a vehicle and ...
(Translated by Google) Eduardo Ibarra at Ocean Mazda del Doral excellent service, very professional, thanks for all the information and help to buy me. Mazda! (Original) Eduardo Ibarra en Ocean Mazda del Doral excelente servicio, muy profesional,gracias por toda la informacion y la ayuda para comprarme mi. Mazda!
Sandro was an amazing sales rep. Highly recommended made my deal sweet and smooth.
The best customer service I have ever had Thank you all very much for your attention and help. I recommend them 100%
Very good Service. I did not have an appointment but they treated me in the same way as those who had. Luis Villalobos from customer services was very kind and offered us the transportation service to the mall to make the wait more pleasant. waiting time was very short. Thanks for the good service.
(Translated by Google) Excellent work by Mr. Juan Carlos Burunat ... highly recommended (Original) Excelente trabajo el del Señor Juan Carlos Burunat…recomendadisimo
Thank You Ocean Mazda for the amazing service in helping me buy my first car!! Compared to other Mazda dealers, Ocean Mazda is top! Ask for Eliser, the best sales man! Love my new Mazda 3 Hatchback!
Angel and the Ocean Mazda Service staff provided me with excellent responsiveness, gracious hospitality, and informative follow-ups during my experience. Kudos to the Ocean Mazda Service Department!
After a horrible experience at Hgreg Nissan where they sold the car I had placed a deposit on, I ended up at Ocean Mazda on a whim. The car is for my daughter and she said “the Mazda 3 is cute, can we go see it?” The salesman, Manny Patiño, really took his time and spoke to her about the car. She left there loving it so much that I placed the deposit to hold one that was in transit. Manny was great with her and really took care of us. We were treated with respect and they actually valued ...
Excellent experience from beginning to end. Knowledgeable and attentive staff, they accounted for every detail.
Excellent work in repairing my car. The only complaint is there are no vending machines or cafeteria to buy a snack/ drinks while you wait.
Great Service!!!
Every time I go to the Ocean Mazda I like how the employees greet me. More than professionals, they are friends. Always very friendly and professional. They always send me an update of what the car needs. I always recommend them. If you need a new car go to Ocean Mazda
Every time I go to the Ocean Mazda I like how the employees greet me. More than professionals, they are friends. Always very friendly and professional. They always send me an update of what the car needs. I always recommend them. If you need a new car go to Ocean Mazda
Mr Joey Tejeda and his team took care of getting my car serviced at Ocean Mazda in Doral. Experience was exceptional. Place looks a resort. I also witnessed their leadership in taking time and training the people who performs the service on the cars. Everyone was very respectful and I'll keep doing business with Ocean mazda in Doral.
Highly recommend,staff is friendly and helpful great cars they are very helpful ask for Gabriel he is very helpful and nice dealership is truly great
We had an amazing experience at Mazda, the people that help us were very polite and efficient doing their job. The service was excellent, reliable, and brief. We were able to find what we were looking for (great quiality at a good price).
I've been a customer of Ocean Mazda for 5+ years, and the service is always exceptional. Thank you to Joey Tejeda and the rest of the team for being attentive and understanding!
After having HGreg Nissan sell the car we had placed a deposit on to another customer, we came to Ocean Mazda on a whim. My daughter ended up with a better car, a better deal and a better salesperson. Dealing with Manny Patino and the rest of the crew was a pleasure. I suppose that things do happen for a reason, because we could not be any happier with the purchase and how we were treated.
The maintenance scheduled appt was quick and done very well. Loved the video of the work done in the car. Excellent idea. Very professional. Very pleased with the service provided.
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