Customer Testimonials

I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly ... Read More

Full review text opened.

DealerRater - Sep 5, 2026

I had an amazing experience purchasing my car, and I have to give a huge shoutout to my salesman, Manny Patino! He went above and beyond from start to finish to help me get into the right car. He was patient, helpful, honest, and truly cared about making sure I was happy with my purchase. He made the entire process so much easier and less stressful, and I genuinely appreciate all the time and effort he put into helping me. You can tell he truly cares about his customers and isn’t just trying to make a sale. I highly recommend him to anyone looking for a car! Thank you so much for going the extra mile and making my experience such a great one! ⭐️⭐️⭐️⭐️⭐️

Read at DealerRater

The only reason is Robert L. The best part of Ocean Mazda, no doubt. I know he will help to get you that Mazda. My daughter loves Mazda and I don't mind getting it for her. She loves the new premium plus CX-5. She wasn't disappointed going from the Signature to the premium plus that offers new technology and amazing screen like a Tesla. I love to see her enjoying her new suv! Thank you much, ROBERT!

gracias a Federico Rivas, quien es el mejor, es una estrella en ventas, 20 puntos. gracias gracias, y gracias también a David Angel el mejor de lo mejor. muchísimas gracias

en el dia de hoy tuve la mejor experiencia en un Dealer en miami y fue en Ocean Mazda , gracias a todas las personas que me atendieron , comenzando por Arturo, Chris entre otros , super atencion lo recomiendo 100%

Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth and hassle-free. Had a fantastic experience at Ocean Mazda! The entire team was incredibly friendly, professional, and worked so efficiently to make the process smooth. Huge shoutout to Manny Patiño for taking such great care of us, he made buying my new CX-50 an absolute breeze. Highly recommend this dealership to anyone looking for a great car-buying experience!

Read at DealerRater

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the ... Read More

Full review text opened.

DealerRater - Jul 25, 2026

I purchased both of my Mazdas from Ocean Mazda Doral and have been dealing with and recommending Ocean Mazda to others for over 10 years. Until this current visit, I have been very happy with both the dealership and the service I have received. Unfortunately, my experience this time has been very different. My Service Advisor, Andrew Wehmeyer, has not responded to numerous calls and messages regarding my vehicle. At this point, I am going to have to personally come into the dealership today simply to find out what is going on with my car. What is most disappointing is the significant decline in communication. During my previous service visits, the team was very communicative and kept me informed. That level of service was one of the reasons I continued to have confidence in Ocean Mazda Doral and have recommended the dealership to others for so many years. I completely understand that service departments get busy and that repairs can take longer than anticipated. My concern is not necessarily the amount of time involved—it is the lack of communication. After numerous attempts to get an update, I should not have to physically come to the dealership just to find out the status of my vehicle. As a long-standing customer who has supported Ocean Mazda for more than a decade and purchased two vehicles from Ocean Mazda Doral, this experience is particularly disappointing. The level of service and communication has slipped drastically since my last visit. I have always been comfortable recommending Ocean Mazda based on my own experience. Unfortunately, if this is the level of service and communication I can now expect, I will have to rethink both where I have my vehicles serviced and whether I can continue recommending Ocean Mazda to others.

Read at DealerRater

Ocean Mazda made the experience of buying a car way less stressful than usual. A very special thank you to Nelson Rodriguez!

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI ... Read More

Full review text opened.

DealerRater - Jun 25, 2026

Dear Mr. Garcia, I wanted to personally bring to your attention a disappointing experience I recently had at Ocean INFINITI Doral. As my INFINITI lease came to an end, I gave your dealership the opportunity to keep me as a customer. Unfortunately, I received an unreasonable lease quote for a comparable vehicle, and after choosing another brand, I was informed that Ocean INFINITI Doral would not accept the return of my lease because I was not purchasing or leasing another vehicle from them. After unsuccessfully trying to resolve the matter with the dealership, I opened a formal case with INFINITI Consumer Affairs (Case #56818879), which is currently under review. I am simply asking that you review my experience, as I do not believe it reflects the level of customer service expected from an authorized INFINITI dealership. Thank you for your time and consideration. Respectfully,

Read at DealerRater

I went to Ocean Mazda to buy a car for my wife—something stylish, conservative, and above all **reliable**, a car that could grow with our family. Even though we were considering other popular options like Toyota and Honda, **Manny Patiño** guided us through the entire process with patience and clarity. We arrived pre‑approved at a **7%** interest rate, but thanks to Manny and Mazda financing, and having good credit, we were able to secure a **3.99%** rate. That alone made a huge difference for us. We’re genuinely grateful for Manny’s professionalism, patience, and dedication. Highly recommended.

Read at DealerRater

Alex Alvarez took care of me and was the smoothest purchase I've experience. He's a great salesman and is very knowledgeable about the cars so he can definitely help you find a perfect choice for anyone. If anyone stops by Mazda doral definitely ask for him and he will do his absolute best to help you leave happy. 10/10!!!!

The dealership is always clean, pleasant to be in while waiting for your vehicle. Coffee variety and cold water bottles are always great and are great perks. The staff is courteous , will greet you with a smile. I have been to other mazda dealerships as I have own mazda cars for over 20 years. By far Doral dealership feels welcoming. And the staff and service is wonderful from servicing your car yo buying a new one. Thank you

Read at DealerRater

I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially ... Read More

Full review text opened.

DealerRater - May 28, 2026

I purchased a certified pre-owned vehicle from Ocean Mazda West Kendall on April 24th, and at first, everything seemed great. The sales staff was friendly, accounting was pleasant, and the buying experience itself went smoothly. Unfortunately, everything changed just one week later. A week after purchasing the vehicle, my husband noticed that the front left side of the bumper was starting to come off. This made absolutely no sense considering the vehicle had no scratches, no impact damage, and no signs of any accident that would explain the issue. We immediately contacted the dealership, and the first response was essentially to deny responsibility and say the car “wasn’t like that” when we purchased it only days earlier. My husband eventually had to mention that he serves in the Army just to get them to agree to look at the vehicle. We brought it in on a Thursday, but they said they couldn’t do anything because they had no loaner cars available. We agreed to bring it back the following Monday. The dealership then kept my vehicle for 8 days, claiming that the “wrong part had been ordered.” After all that time, they finally called to say the car was ready. My mother picked it up, only to discover that the bumper STILL had a noticeable gap. Hermes, the employee we had been dealing with, told both my mother and me over the phone that this was “as good as it was going to get” because the sales managers had already decided they were not going to spend the money to send it to a body shop. Imagine hearing that after taking on over $30,000 in debt for what was supposed to be a certified pre-owned vehicle. To make matters worse, my mother got home and the bumper had already started coming apart again. When I called Hermes back, he told me there was nothing else he could do and that I needed to contact the sales managers directly. I left multiple messages for management and nobody returned my calls. Later that same day, Hermes called me back and said he had spoken with management and they had finally agreed to send the vehicle to a body shop. I was extremely relieved and thanked him. He told me to bring the vehicle back Monday, May 25th. I drove 45 minutes to the dealership only to find out the service department was closed for Memorial Day. The receptionist contacted Hermes, who apologized and said he would speak to management the next morning to see if someone could pick up the vehicle since I live far away. The next day, I was told that “nobody” could pick up the car, so my mother once again had to take time out of her day to drop it off herself. Then, only one day later, Hermes called saying that a “mobile body shop guy” had stopped by and fixed the issue. That immediately sounded suspicious to me. Sure enough, when my mother picked up the vehicle today, the bumper gap was STILL there. It also appeared that glue had been used to hold it in place because there was visible glue residue that had never been there before. The dishonesty throughout this entire process has been mind-blowing. I also made it very clear that I needed the vehicle back before June 5th because I have an out-of-state trip planned. Interestingly, the first thing Hermes asked my mother when she picked up the car was, “When is she leaving the state?” At that point, it honestly felt like the priority was simply getting me out of town so they wouldn’t have to continue dealing with the issue. This is a CERTIFIED PRE-OWNED vehicle. A bumper that repeatedly falls apart should be properly repaired by the dealership — not temporarily glued together to avoid paying for a body shop repair. I will absolutely be escalating this matter further. If I can give anyone one piece of advice: please think twice before purchasing a vehicle from this dealership. First picture of when my husband first noticed, second when they "fixed" it the first time, and third picture of when the "supposed" mobile body shop guys "fixed' it

Read at DealerRater

Great service from Ocean Mazda Doral. My car performs better and has clean air after replacing the ac filter here. Thus they have a great system of procedure, nothing left, everything's great. Don't expect too much on customer service. Thank you Mazda!

My sales guy Osmanys is the best. Always makes the buying experience enjoyable and it's a quick in and out at the best price. I would go see him if you're looking for a new car.

I would highly advise going somewhere else if you care about yourself. The management team is non existent, the front desk will leave message and they never return your calls. They will not provide requested documents that are needed for your extended warranty. Manager Chris even raised his voice, cursed and hung up the phone. Very unprofessional, I will never return

Read at DealerRater

I have been experiencing ongoing challenges with my recent purchase at this dealer, and I feel that my situation has not been fully supported by the dealer. À 2025 car that is only presenting issues since the first service at 3000 miles. The service team is not helpful and the sales person doesn’t return calls. I like the car but the quality and reliability is questionable. The recurring issues have been disappointing, that affected my confidence in the vehicle.

Read at DealerRater

I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. ... Read More

Full review text opened.

DealerRater - Feb 20, 2026

I visited Ocean Mazda while exploring options for a new vehicle, and my experience with Nelson was disappointing. I had spoken with him during a prior visit, but when I returned this second time, I came with the intention of purchasing a car, just not with the intention of doing business with him. I was already in conversation with another sales associate who was assisting me when Nelson approached under the pretense of saying hello and ultimately redirected the transaction to himself. In doing so, he effectively took the opportunity away from his colleague who had initially been helping me. As someone who also works in a commission based sales environment, I understand the pressures that come with earning a living this way. However, this type of conduct undermines both team integrity and professional ethics. It is disheartening to see business taken from a colleague through internal maneuvering rather than earned through service and trust. Being in sales myself, I could not help but put myself in the other associate’s shoes. I have had colleagues in the past who worked alongside me on deals, only to remove my rightful portion of the commission from the contract. That defeated feeling of losing a hard earned opportunity is something I would not wish on anyone, and it is exactly what came to mind witnessing this situation unfold. I walked away for that reason, and bought my Mazda from a more trusted person I met networking instead.

Read at DealerRater

Great experience at the dealership. Manny was professional, helpful, and made the entire process easy. I’m very happy with my new Escalade. Highly recommend!

Read at DealerRater

Elise and his team helped us get into the brand new Mazda we were looking for. We upgraded from the Cx5 to the Cx70. We are so happy!

Read at DealerRater

Great deal, she dealt the interaction professionally, might have been confused as it is my first negotiation/real world decision, but overall it went as expected.

Read at DealerRater

Excelente vendedor, fue suficiente entrar al dealer para sentir la amabilidad, profesionalidad, responsabilidad y sentido de mercado de Manuel, lo recomiendo 100% para cualquier cliente que necesite los servicios de ocean Mazda.

Read at DealerRater

Quiero dar las gracias al Sr Juan Carlos Buranat por su trabajo y atención como asesor en la venta que me hizo el día de hoy muy claro eficiente y atento nos trató de maravilla lo recomiendo al 100% y al financista el Sr Alex un experto en la materia un trato de alto nivel profesional humano y respetuoso, los felicito y respeto gran atención muchos éxitos para ambos que Dios los bendiga aplausos para ambos de parte de Rómulo y familia

Read at DealerRater

We had a great experience at this dealership. Manny was very professional and answered all our questions and concerns in detail.

Read at DealerRater

Fernando Rodriguez is an incredible man and I truly have history and a past and things that I felt didn't go my way but realizing the professionalism of this man and in consideration for the service and the buying experience I had when I got my first Mazda 3 I have a lot of respect for him and the admiration for the reflection he has on his customers. Thank you, Mr. Rodriguez

El mejor vendedor, servicial, amable. ,cordial y lo mas importante muy eficiente. Gracias por tu ayuda.

Read at DealerRater

Just bought a porche macan here recently with Alex as my representative and i couldnt be more happy.

I just purchased a new CX5 with the salesman Yosdaniy Fernandez. He was professional and attentive throughout the process. Everyone from Dayron in finance, David the Manager and Yazmin were helpful and so easy to work with. Thank you all for your professionalism.

A Truly Outstanding Car Buying Experience at Mazda of Miami Doral My family and I recently had a fantastic experience at Mazda of Miami Doral, and I felt compelled to share our gratitude. I recently purchased two cars for myself, and a third for my daughter, and each transaction was a pleasure from start to finish. This exceptional service was largely due to our salesman, Eduardo Alfonso. From the moment we met him, Eduardo demonstrated a level of professionalism and dedication that is truly rare. His knowledge of the Mazda lineup was extensive and he answered every question we had ... Read More

Full review text opened.

DealerRater - Aug 28, 2025

A Truly Outstanding Car Buying Experience at Mazda of Miami Doral My family and I recently had a fantastic experience at Mazda of Miami Doral, and I felt compelled to share our gratitude. I recently purchased two cars for myself, and a third for my daughter, and each transaction was a pleasure from start to finish. This exceptional service was largely due to our salesman, Eduardo Alfonso. From the moment we met him, Eduardo demonstrated a level of professionalism and dedication that is truly rare. His knowledge of the Mazda lineup was extensive and he answered every question we had with confidence and clarity, making the process of choosing the perfect vehicles easy and enjoyable. Eduardo's commitment to providing excellent service extended beyond just the sale. He was patient, transparent, and went above and beyond to ensure that we felt comfortable and well-informed throughout the entire process. His attention to detail and genuine desire to help us find exactly what we needed made all the difference. I highly recommend Mazda of Miami Doral and, in particular, working with Eduardo Alfonso. If you're looking for a new car and want a stress-free, positive experience, he is the person to see. We are thrilled with our new cars and couldn't be happier with the service we received. Thank you, Eduardo!

Read at DealerRater

Eliser and the entire Mazda team were very helpful and courteous. Will highly recommend them!

Read at DealerRater

Elise was a great rep! He helped me out with patience and kindness. Thorough and helpful!

Read at DealerRater

Excellent manager good customer services. Very happy with my choice in car and the deal that I was given.

Read at DealerRater

Efficient, Professional and hassle free. Truly cares about their customers. No hidden fees everything was clear concise and fair. My best car buying experience ever!

Read at DealerRater

I had a very pleasant experience @ Ocean Mazda! My salesman, Manny Patiño was very courteous and professional. He was able to find me a lease for the price I could afford! Dairon, in the Finance dept. Was also very courteous and knowledgeable. He explained the entire process to me, thoroughly. Juan, in the Insurance dept. Was also very kind and professional. Overall, I highly recommend Ocean Mazda to anyone considering purchasing or leasing a Mazda.

Read at DealerRater

Manny was very professional great to work with! Fernando the owner very great to work with too ! All the staff I was involved with were great !

Read at DealerRater

I recently purchase a 2023 Mazda CX-50 from Ocean Mazda Doral. I want to take a moment to share my experience. I got a call from Felipe Salcedo while I was in another car dealer. He was so kind to work on some numbers for me that convinced me to go and visit Ocean Mazda Doral and see if they had what I was looking for. He then put me in touch with a salesperson named Edy Barthelemy. From the moment I met Edy he was extremely professional but most of all friendly, caring and patient. He took the time to ... Read More

Full review text opened.

DealerRater - Jul 23, 2025

I recently purchase a 2023 Mazda CX-50 from Ocean Mazda Doral. I want to take a moment to share my experience. I got a call from Felipe Salcedo while I was in another car dealer. He was so kind to work on some numbers for me that convinced me to go and visit Ocean Mazda Doral and see if they had what I was looking for. He then put me in touch with a salesperson named Edy Barthelemy. From the moment I met Edy he was extremely professional but most of all friendly, caring and patient. He took the time to show me what was on the lot and answer all my questions, explain every detail about the car, show me the clean Carfax and that made the buying process smooth and stress free. I can see that as a salesperson myself to another salesperson Eddy is truly a great asset to this dealership! Let me tell you If you're looking for someone who will genuinely take care of you and make sure you're comfortable with your purchase, I highly recommend you see Edy Barthelemy.

Read at DealerRater

I must say dealing with Manny was such a pleasure. Not like any other car salesman I’ve ever met. Gracious and patient not pushy and might I say extremely kind and caring truly there to serve his customers with pleasure. The dealership likewise was something like I’ve never seen. I didn’t hear a lot loud talking and chaos as you see in many other dealerships it makes the car buying experience nerve-racking. Not at Ocean Mazda. everyone handle themselves with impeccable integrity, and a level of caring and kindness that I have not seen before. I will ... Read More

Full review text opened.

DealerRater - Jul 23, 2025

I must say dealing with Manny was such a pleasure. Not like any other car salesman I’ve ever met. Gracious and patient not pushy and might I say extremely kind and caring truly there to serve his customers with pleasure. The dealership likewise was something like I’ve never seen. I didn’t hear a lot loud talking and chaos as you see in many other dealerships it makes the car buying experience nerve-racking. Not at Ocean Mazda. everyone handle themselves with impeccable integrity, and a level of caring and kindness that I have not seen before. I will definitely return in the future and refer many of my friends. Keep up the good work Manny you are truly an asset to this dealership!

Read at DealerRater

Very friendly and knowledgeable, he made a wonderful buyer experience, i would highly recommend working with him!

Read at DealerRater

Manny Patino is the man to see! Was able to get me in my dream CX5! In and out in under 1.5 hours. Best new car purchase experience yet!! Thank you Manny & Ocean Mazda team!

Read at DealerRater

Overall review 3 stars This Mazda Dealer is located conveniently close to Dolphin express and 836. Huge inventory readily available and pleasant sales experience for my new vehicle later January. Sales service (4 stars) However I have experience mediocre service for my vehicle needs and not satisfactory resolved, under my expectations. 1. I am experience issues with my brand new Mazda who is under performance MPG noticeable below the manufacturer specs and conservative driving habits , so after testing for a few months I called to request engine and system revision under manufacturer warranty since the car is gas expensive: CX-5 compared to my CR-V, ... Read More

Full review text opened.

Yelp - Jun 20, 2025

Overall review 3 stars This Mazda Dealer is located conveniently close to Dolphin express and 836. Huge inventory readily available and pleasant sales experience for my new vehicle later January. Sales service (4 stars) However I have experience mediocre service for my vehicle needs and not satisfactory resolved, under my expectations. 1. I am experience issues with my brand new Mazda who is under performance MPG noticeable below the manufacturer specs and conservative driving habits , so after testing for a few months I called to request engine and system revision under manufacturer warranty since the car is gas expensive: CX-5 compared to my CR-V, and the resolution is unsuccessfully, after this request the dealer revised and determined the car was fine despite the indicators showing less MPG than manufacturer literature (under normal driving conditions) No further help was offered, so I felt left alone with my problem 2. For that appointment initially schedule for a Saturday and noted by service manager 3 weeks in advance, a few day later was changed to a weekday without option on a Saturday , forcing me to take time off work to take the vehicle to be inspected. (Again, not able to get the problem fixed ) 3. Calling to the number is imposible, no person was available to attend and the mailbox is full and unable to leave any message. I had a mission imposible to modify the appointments,, my last resource was to drive here and try to accommodate on my time by spending countless hours waiting for my car to be inspected again. (Previous time the service was incomplete due to a missing part) 4. After service on my car, the white leather interior was left with dark marks from the technician, not inspecting vehicle before turning to owner is terrible. And they do not offer car wash included with the service as other dealers do, and I am used to (this service cost here $70) Not compliment for your $40K purchase No good. Service & customer service department (2 stars) I truly hope someone from Ocean Mazda reads this review and consider this customer feedback to improve the service department and customer service They need there attentive and cordial staff, an effective communication to optimize post-sale service. We like to deal with a person not with the answering machine Please improve You have a beautiful location And sells quality product

Five-Star for Ocean Mazda Very organized dealership with helpful and supportive staff. The service was fast, the team demonstrated excellent problem-solving skills, and the overall deal was fair. I purchased a Mazda CX-30 from Ocean Mazda on June 7, 2025, and Manny assisted me throughout the entire process. Despite visiting on a hurricane day, Manny patiently brought out every car I was interested in, at the cost of getting completely soaked, and walked me through all the features with honest, clear recommendations. During the payment and ordering process, he addressed every issue I encountered. As an international visitor, I had a lot ... Read More

Full review text opened.

DealerRater - Jun 7, 2025

Five-Star for Ocean Mazda Very organized dealership with helpful and supportive staff. The service was fast, the team demonstrated excellent problem-solving skills, and the overall deal was fair. I purchased a Mazda CX-30 from Ocean Mazda on June 7, 2025, and Manny assisted me throughout the entire process. Despite visiting on a hurricane day, Manny patiently brought out every car I was interested in, at the cost of getting completely soaked, and walked me through all the features with honest, clear recommendations. During the payment and ordering process, he addressed every issue I encountered. As an international visitor, I had a lot of additional paperwork and concerns, but Manny handled everything smoothly and made the entire experience feel easy and stress-free. A truly satisfying experience, huge thanks to Manny! Hasim

Read at DealerRater

going to a dealership is always stressful but Juan was very patient and forthcoming. Also the finance advisor was incredibly nice and explained everything so that I could make the best decision for myself. My family and I only purchased from Toyota and now we are more than happy to convert to Mazda! Would highly recommend Mazda Doral!

Read at DealerRater

It was a great experience, best treatment from the entire team, the offer me coffe

Read at DealerRater

Excelente atención profesionalismo cordialidad puntualidad los recomiendo 100 % precios competitivos un equipo de trabajo extraordinario

Read at DealerRater

Excelente atención profesionalismo dedicación responsabilidad una manera segura de negociación te brindan opciones soluciones rápidas muy agradecida y muy contenta con la atención

Read at DealerRater

Tuve muy buena experiencia en este concesionario muy profesionales la verdad me atendieron súper bien

Read at DealerRater

Had a great experience at Ocean Mazda! The team was kind and professional, especially Manny. Highly recommend!

Read at DealerRater

Tuvimos una excelente experiencia donde estuvimos atendidos por Federico Rivas, Muy profesional y amable. Volveremos ! Gracias

Read at DealerRater

Our sales person William was great! Truly had the best experience! Very kind and transparent

Read at DealerRater

I recently purchased a car from Ocen Mazda, Doral, and I couldn’t be happier with the experience. From the beginning until the end of the process, all the staff were professional, honest, and extremely helpful. Thank you!! Also, Many provided me all the necessary details about the vehicle, answered my questions with patience, and made the entire process smooth and stress-free. I truly appreciate his transparency and integrity throughout the transaction.

Read at DealerRater

People are very helpful, knowledgeable and always ready to assist. The answer all your questions and concerns. Premises are confortable.

Read at DealerRater

Manny went above and beyond to answer all my questions, walk me through the features, and make sure I was 100% comfortable with my decision. The whole process was smooth, quick, If you’re in the market for a car, I highly recommend Manny, his professionalism, honesty, and friendly attitude set him apart.

Read at DealerRater

Excellent!! May God bless you !! I recommend you to all my friends and family 💯. Congrats!!

Read at DealerRater

Best ever experience!!! The team was super efficient & friendly. We were in & out of the dealership in less than 3 hours with our new lease. I would recommend David & Ricky @ Ocean Mazda in Doral.

Read at DealerRater

Must mention we went to Brickell prior and we were given the old 1980's runaround, they try to beat you up all day till you finally take whatever it is they want to sell you at their price. At Ocean Mazda we had an excellent experience with our salesman WILLIAM , I highly recommend asking for him! He listened to our (pain points) comments questions and concerns and addressed them all in detail! He had the product knowledge to guide us to the vehicle best suited for our purposes wants and needs! The dealership has ample inventory along with a nice ... Read More

Full review text opened.

Yelp - Jan 26, 2025

Must mention we went to Brickell prior and we were given the old 1980's runaround, they try to beat you up all day till you finally take whatever it is they want to sell you at their price. At Ocean Mazda we had an excellent experience with our salesman WILLIAM , I highly recommend asking for him! He listened to our (pain points) comments questions and concerns and addressed them all in detail! He had the product knowledge to guide us to the vehicle best suited for our purposes wants and needs! The dealership has ample inventory along with a nice showroom, easy access to vehicles for test drives along with a side road to able to drive without traffic avoiding stress. Buying a brand new vehicle is a a big decision I suggest doing at a place that gives you all the information with the best options. They also have a huge used car inventory!

Cindy was extremely helpful in making sure that I was getting a good deal and assuring that I have a smooth experience getting a new car. Could not recommend a better dealership for my family and friends.

Read at DealerRater

They have great service,the staff is very nice and the attention during the purchasing process is excellent….

Read at DealerRater

Ask for Manny! Straight shooter, that is who you want to do business with for sure!

Read at DealerRater

Great and easy experience. Manny was very patient with us. Will buy again with them

Read at DealerRater

Manny Patiño was very helpful, professional and knowledgeable. I would definitely recommend you see him when visiting Ocean Mazda.

Read at DealerRater

Manny was very kind and super helpful. Everyone was nice and made sure to take good care of me.

Read at DealerRater

Excellent service Janet from finance ,Eduardo from sales, Juan from Insurance and Robert as Manager they are the best!! Highly recommend!! Always ask for Eduardo!!

Enjoyed my time at ocean mazda, went through every car to find my perfect match. I left very happy! Thank you again for your kindness & patience through this process! My 3rd mazda 🫶

Read at DealerRater

Manny P was my salesman. He was incredibly communicative throughout the entire process. Other local dealerships near my didn’t give me a great experience so I ended up buying from Manny at Ocean Mazda. He arranged the delivery for the vehicle since I lived out of town. He was very straightforward with the pricing and even offered discounts, which was really nice. This car buying process with Manny was so much better than any other time I’ve ever bought a car. He went above and beyond what he needed to do for me. I highly recommend Manny and ... Read More

Full review text opened.

Google - Nov 8, 2024

Manny P was my salesman. He was incredibly communicative throughout the entire process. Other local dealerships near my didn’t give me a great experience so I ended up buying from Manny at Ocean Mazda. He arranged the delivery for the vehicle since I lived out of town. He was very straightforward with the pricing and even offered discounts, which was really nice. This car buying process with Manny was so much better than any other time I’ve ever bought a car. He went above and beyond what he needed to do for me. I highly recommend Manny and look forward to working with him in the coming years for our next new vehicle. Thanks again, Manny!

Had a fantastic experience buying a new car at Ocean Mazda Doral! Manuel (Manny) was so knowledgeable, helpful, and honest. Everything after the decision to buy went so smoothly and quickly as well, from the insurance to the financing. Would be more than happy to buy here again!

(Translated by Google) 100% recommended... a spectacular service team. If you want to have a great shopping experience, contact Cyndi Dominguez BDC Director. Phenomenal!!!!! (Original) 100 % recomendados.. un team de servicio espectacular. Si quieres tener una gran experiencia de compra, contacta a Cyndi Dominguez BDC Director. Fenomenales!!!!!

(Translated by Google) Customer service for some things takes longer than normal and is constant (Original) Atención al cliente para unas cosas es demorado más de lo normal y es constante

I recently had a fantastic experience at Ocean Mazda Doral, thanks to the amazing manager, Cynthia (also known as Cindy). I was in the market for a 2024 Mazda CX-5 and reached out to the dealership to discuss the deal. Cindy was transparent and provided all the details over the phone. True to her word, when I arrived at the dealership, the deal was exactly as she described—no surprises or hidden fees. Her professionalism and honesty made the entire process smooth and stress-free. If you’re looking for a dealership that values customer satisfaction, I highly recommend Ocean Mazda Doral. ... Read More

Full review text opened.

Google - Oct 28, 2024

I recently had a fantastic experience at Ocean Mazda Doral, thanks to the amazing manager, Cynthia (also known as Cindy). I was in the market for a 2024 Mazda CX-5 and reached out to the dealership to discuss the deal. Cindy was transparent and provided all the details over the phone. True to her word, when I arrived at the dealership, the deal was exactly as she described—no surprises or hidden fees. Her professionalism and honesty made the entire process smooth and stress-free. If you’re looking for a dealership that values customer satisfaction, I highly recommend Ocean Mazda Doral. Thank you, Cindy, for a wonderful experience!

Here’s a review you could use: I recently had a fantastic experience at Ocean Mazda Doral, thanks to the amazing manager, Cynthia (also known as Cindy). I was in the market for a 2024 Mazda CX-5 and reached out to the dealership to discuss the deal. Cindy was transparent and provided all the details over the phone. True to her word, when I arrived at the dealership, the deal was exactly as she described—no surprises or hidden fees. Her professionalism and honesty made the entire process smooth and stress-free. If you’re looking for a dealership that values customer ... Read More

Full review text opened.

DealerRater - Oct 28, 2024

Here’s a review you could use: I recently had a fantastic experience at Ocean Mazda Doral, thanks to the amazing manager, Cynthia (also known as Cindy). I was in the market for a 2024 Mazda CX-5 and reached out to the dealership to discuss the deal. Cindy was transparent and provided all the details over the phone. True to her word, when I arrived at the dealership, the deal was exactly as she described—no surprises or hidden fees. Her professionalism and honesty made the entire process smooth and stress-free. If you’re looking for a dealership that values customer satisfaction, I highly recommend Ocean Mazda Doral. Thank you, Cindy, for a wonderful experience!

Read at DealerRater

Manny was amazing helping me pick out my first car!! I loved it. Process was seamless. I didn’t feel pressured he truly wanted me to get the car I felt safe and comfortable in.

Impecable service, very efficient and extremely professional. Credit and sales work in sink and I was in and out in about 30 minutes. I highly recommend this dealership.

Read at DealerRater

I had an excellent experience at Ocean Mazda. Receiving the best customer service Ive had in any dealership. I personally want to thank Eduardo Alfonso and Yanet Calles for going above and beyond providing the best experience for me as a customer.

I came in to purchase a new cx-30 and had a great experience at this dealership! Eliser, Robert (the sales manager) and Asiel (finance manager) truly made this a seamless and easy experience. I couldn't be happier and definitely recommend this dealership to others looking to purchase or lease a Mazda!

I highly encourage anyone on the market for any vehicle to visit this dealer. Since I was shopping for a birthday gift to myself, I actually had already identified a particular luxury vehicle to purchase. However, I visited Ocean Mazda - West Kendall on a whim over the summer and enjoyed my visit so much that I returned. Although I experienced an issue along the way, the manager, Mr. Ossie Ferrufino, went above and beyond to make me feel like a valued customer. Customer service is extremely important to me, so it was very refreshing to find that this was ... Read More

Full review text opened.

Google - Oct 12, 2024

I highly encourage anyone on the market for any vehicle to visit this dealer. Since I was shopping for a birthday gift to myself, I actually had already identified a particular luxury vehicle to purchase. However, I visited Ocean Mazda - West Kendall on a whim over the summer and enjoyed my visit so much that I returned. Although I experienced an issue along the way, the manager, Mr. Ossie Ferrufino, went above and beyond to make me feel like a valued customer. Customer service is extremely important to me, so it was very refreshing to find that this was a core value at Ocean Mazda -West Kendall. I truly appreciate their efforts and would recommend this dealership to all others.

went in and had an amazing experience everyone was super kind especially the tech named kevin was an amazing help with my car and super kind and respectful very much recommend his work

My recent visit to Ocean Mazda in Miamil, Florida, was Exceptional. The dealership is clean and welcoming. The staff, were professional and courteous. The vehicle leasing process was efficient and transparent, with the convenience of starting online and completing in person.Ocean Mazda is highly recommended for its EXCELLENT SERVICE and CUSTOMER FOCUS!!! I will never lease any where else!!!

Read at DealerRater

David represents everything a professional in the auto sales business should embody. Ocean Mazda should be very proud to have him as leader. Ryan S.

Read at DealerRater

I’m a first time Ocean Mazda customer but longtime Mazda client. My last 4 leases were with Brickell Mazda, and I genuinely wish I would have reached out over here to get a second opinion first. Credit seriously goes to William for making the whole thing smooth sailing from when I walked in and he offered me coffee until he literally helped me move some work boxes from the CX-5 to the new CX-70 (and man, what a gorgeous car, I can’t wait to drive around with it). I’ll be going back for the carpets since I went ... Read More

Full review text opened.

DealerRater - Sep 21, 2024

I’m a first time Ocean Mazda customer but longtime Mazda client. My last 4 leases were with Brickell Mazda, and I genuinely wish I would have reached out over here to get a second opinion first. Credit seriously goes to William for making the whole thing smooth sailing from when I walked in and he offered me coffee until he literally helped me move some work boxes from the CX-5 to the new CX-70 (and man, what a gorgeous car, I can’t wait to drive around with it). I’ll be going back for the carpets since I went late after Parts closed, but that’s just an opportunity to drive the car around more that I’ll happily take anytime. It’s not often I’d say one goes to a car dealership and leaves feeling satisfied, or without worrying about a better deal somewhere, but I’ll happily join the short list and confirm I was positively giddy driving home and showing it off to the family. I will continue leasing Mazda until I eventually decide to buy one outright, and you’ve earned my business for the next couple of go-arounds with this experience today. Thank you!

Read at DealerRater

Second time leasing with Ocean Mazda & went just as well as the first. No pressure, smooth process and dealership team were courteous and professional. Would highly recommend this dealership.

Read at DealerRater

La atención es muy buena ,todos tratan de que te sientas en un ambiente acogedor ,recomendado 100 por ciento

Read at DealerRater

I had such a great experience with Eduardo!! He made the process incredibly easy and was super helpful with all my questions and requests. Even after the purchase, he reached out to ensure everything was going well and went the extra mile to assist with some additional work I needed for the car. His dedication to is outstanding, and I highly recommend working with him!

Read at DealerRater

The dealership is very elegant, clean and people are very friendly and helpful. Great customer service from them and ver knowledgeable. I’m very impressed with their service.

Read at DealerRater

Very smooth experience buying a car at ocean mazda. Bought my first car here and i couldnt be happier!

Read at DealerRater

Manny P. was amazing. He made the process fun and easy. I love my new car. Highly recommend!

Read at DealerRater

I was thoroughly impressed by the level of service I received. The staff were incredibly helpful, going out of their way to answer all my questions and make the car buying process smooth and stress free. They were also extremely friendly, creating a welcoming atmosphere that made me feel valued as a customer. Their professionalism was evident in every interaction, from the initial consultation to the final paperwork. I highly recommend Ocean Mazda for anyone looking for a top notch car buying experience.

Read at DealerRater

My experience at Ocean Mazda was EXCEPTIONAL! Being just one month post cancer treatment, I was honestly dreading having to shop for a new car right now, but my old lease was coming to an end. I’m so glad I ended up at this dealership. Every single person I encountered was pleasant & helpful. Yosdaniy, the Sales Consultant I worked with, went above & beyond to ensure I stayed within my budget and that I was satisfied. I love my new car and I’m grateful to the amazing staff at Ocean Mazda for making it happen!

Read at DealerRater

best owner ever great friend and human .also worked in there and they were great to me and my family

Read at DealerRater

Amazing, they actually patient to answer you any concerns and helping you to get the best offer, every thing was so fast and very reliable! , I totally recommend.

Read at DealerRater

Transparent and excellent customer service. I am hundred percent satisfied with this dealership. Thank you

Read at DealerRater

Eliezer consummate professional very attentive & helpful. And very responsive when contacted. Thank you very much

Read at DealerRater

I drove a couple of hours to Ocean Mazda for a used car. High mileage at that. Stopped at a few dealerships along the way & the car was either not there or they wanted to change the price when I got there. 1 place I seen the guy driving it personally. The car was in great condition. He was upfront with me about any problems that the car may have. They (dealership was even fair with the warranty situation & explanation of such. Took the car to the manufacturer dealership & they've told me the car is in great ... Read More

Full review text opened.

DealerRater - Jul 29, 2024

I drove a couple of hours to Ocean Mazda for a used car. High mileage at that. Stopped at a few dealerships along the way & the car was either not there or they wanted to change the price when I got there. 1 place I seen the guy driving it personally. The car was in great condition. He was upfront with me about any problems that the car may have. They (dealership was even fair with the warranty situation & explanation of such. Took the car to the manufacturer dealership & they've told me the car is in great condition. I've had this car now for 2 months & already been out of state twice. Listen, found a gem. I'd definitely come back here. My wife actually wants a Mazda now after seeing their new line.

Read at DealerRater

Everyone at ocean Mazda made me feel really comfortable and welcomed. They truly did help me get the car i was looking for. I’m super happy with my purchase!

Read at DealerRater

These guys are very good at what they do and they won’t run after you just to shove a car down your throat. Keep up the good job Elise and Jorge!

Read at DealerRater

Everyone at Ocean Mazda was AMAZING!!! They were Super helpful and friendly. I will definitely recommend this dealership.

Read at DealerRater

My experience with Ocean Mazda in Doral was exceptional! I wasnt sure what car I wanted but Robert Lara Jr our salesperson was amazing ,very knowledgeable, professional and patient. He helped me find the perfect car!

Read at DealerRater

Eliser was very courteous, helpful during the whole process and patient. Definitely would recommend him for your next purchase.

Read at DealerRater

Very good service and the salesman was patient and attentive. Listened to what we needed and helped us make the right choice and helped us with the price to a number we could confirtably afford. Definitely recoment this dealership to others

Read at DealerRater

Great experience overall! Anibal, David, and Rey made it a very pleasant and enjoyable experience. Will highly recommended and refer.

Read at DealerRater

Had a great first time car buying experience thanks to Fernie, Dave, Eliser, Yasmine, and the whole team up until Amalia with insurance help!

Read at DealerRater

Great experience, fast process, Sales person William was very attentive. Loving my new car. Thank you

Read at DealerRater