Customer Testimonials

I didn't think I was ever going to write a good review for a car dealership but in the past weeks we went to several car dealerships in the south Florida area, even drove north all the way to Pompano, and I can say that luckily we decided to try here and the experience was totally different, everyone was great, not pushy, and definitely not lying in your face like in may other places where you feel insulted almost. Our salesperson was Juan Burunat and he was patient, helpful, kind, went above and beyond helping us to select the ...

Excelent experience with our sales representative Federico, he was very kind and professional. Awesome service!! I recommend 101% this Mazda dealer.

Greeted promptly. Frank was very professional. Answered all my questions I had on my 2021 CX-9 GT. Vehicle was ready when promised. Will be back for sure.

Very nice and simple car. Loved the sale representative Javier. He is accurate, sensible to our needs, and just love his way of selling a great product.

Very good experience with Federico Rivas as my sale representative

Car buying experiences are always that, a good or bad experience. To me this was an amazing experience because of the level of service and attention I was given. My salesperson Zebastyan communicated well, did not seem pushy and always felt as he was trying to help. I also spoke with Finance manager Robert Lara and stated what I wanted and he came back with a deal that worked for both of us. Overall, the experience was great!

Excelente servicio! Atendida por Carlos Cornieles! Muchas gracias!

If you are looking for a new Mazda this is definitely the place to go to, their customer service is second to none, I was personally taken care of by Robert, he’s the general manager’s son and and his patience, enthusiasm and straightforwardness know no boundaries, to top it off , he’s got the knowledge too as he’s always been a car guy. These guys can work with you regardless of your situation, I was in a bit of a pickle myself since I had recently bought a car from car max and they were able to ...

Ocean Mazda exceeded my expectations. I previously leased at this dealer in 2019 and returned to complete a purchase. It was such a smooth process and all employees I encountered were efficient and knowledgeable. Needless to say, I was very satisfied with the outcome and was done within 2.5 hours. All staff members were wonderful.

Estuve el día 09/18/21 y el financista Andy y el vendedor Gerardo castillo se portaron de maravilla con mi esposo y conmigo me ayudaron en todo y gracias a ellos y su gran paciencia nos pudimos llevaron una Mazda CX-9 a nuestra casa recomiendo este lugar y a su team con los ojos cerrados 100% recomendado

Angel Pelaez did an outstanding job with my appointment, he took care of practically everything the dealer sent me a video of the work done and this video explained to me what are supposed to be my next steps to keep the car running in good condition. Glad MAZDA took this outstanding step (video) and keep on its roster Service Advisor as Mr Angel Pelaez.

I was greeted very cordial when I drove my car in the dealership for service. I waited to see my service manager Joey Tejeda. He came to greet me and gave me a choice of staying in the lobby to wait or ordering me an Uber transportation to the nearest mall. I like having an option when waiting on my service to be completed.

very satisfied angel my service advisor was very nice and respectful

Overall a great experience. Quickest dealer I have been able to get a vehicle. Truly very happy with all the people that made This deal happen.

Great overall experience. My sales representative was informative and made sure I had a smooth car buying experience. Will recommend to family and friends.

fuimos a Ocean Mazda y nos atendiò RUBEN GONZALEZ. la experiencia fue excelente. Gran vendedor!!! amable, respetuoso,gran conocedor del producto, convincente con argumentos solidos y sin presionar al cliente.Fue gracias a su trato y habilidad que nos decidimos por el vehiculo Mazda a pesar de tener otras marcas preferidas.felicitaciones Ruben

Excellent place to buy a vehicle with great people that are ready to help you.

Danny Rodas is an amazing person. Very communicative, friendly and reliable. He help me to made all process very stress out. Highly recommended for friends

Over all the service provided by Angel and Brian always exceed my expectations.

The smoothest and fastest car purchase I've ever made. Everyone super friendly.

The experience was great! we were looking for the Mazda CX-5 and found exactly what we were looking for. Carlos was great at showing us all the features, explaining the model and more.Very happy with the overall purchase.

We had a great experience at Ocean Mazda. When we walked in the staff and every one was pleasant. Carlos Cornieles came and greeted us. Carlos is very friendly and helpful. A few hours prior we had an awful experience at a different car dealership. Carlos explained the process and made it smooth and as quick as possible. He is very knowledgeable and helped us in each and every step. He showed us all the vehicles(various models) that we were interested in. He clearly understood our requirements and most importantly the budget that we are looking. Carlos also helped ...

Fernando Ferny and his team were true professionals. Repeat customer. Highly recommend

Always a great experience -- speedy service, smooth drop off, and pick-up. Thank you!

This is my second lease on this dealer and the experience both times has been amazing. This time, our salesman Gerardo Castillo was so patient and guide us to choose the right car according to our needs. The finance lady was so helpful and explained super well our options. I love my Mazda 🙂

Came in to check it out. Went home with what I wanted. Carlos was very accommodating and made sure we were good throughout our visit. Happy customers!

Osmany was a great sales person! Very quick and knowledgeable.

Joey always helps me when my car needs service. He always updates me to let me know how my car is doing. The customer service in general is great! I recently took my car in for service because my battery died and it turned out to be that my alternator was broken which then drained my battery. They ordered the piece and changed my battery and it only took a day and a half. I love my car and Mazda!

Excellent service and help, I have piece of mind after my purchase.

For a process that most people like myself don't particularly enjoy, this was a perfect transaction. Sales (Reuben) and financing (Tony) were helpful and made everything smooth and exactly what we negotiated. Vehicle selection is stellar and support (Joey) is honest and friendly. A top notch dealership across the board. I certainly came away feeling this is a highly reputable business with excellent employees.

Shopping at Ocean Mazda was easy, breezy and very satisfying. They had the car that I was looking for and even drove it out of the showroom to allow me to test drive it. The sales rep and financial advisor were very helpful. We asked many questions and they were able to help me get the best price and plan. I traded in my car and it was a very easy process as well. Will recommend highly and I look forward to my next Mazda in the future.

Trato profesional, buscando satisfacer las necesidades del cliente con el inventario disponible en estos tiempos complicados. Me Ofrecieron un seguro que con la misma cobertura que tenía el precio bajo mad del 50%.

First time Leasing a vehicle and had a great experience thanks to Manny Patiño. During the difficult times we’re facing and the shortage of cars, we got the exact car we wanted and had two friends join the Mazda family as well. Thank you for everything!

The experience was great! I went in looking for the Mazda CX-5 and found exactly what i was looking for. Javier was great at showing us all the features, explaining the model and more. Totally recommend coming here if you're looking to get a Mazda!

Nothing but great things to say about the service of this place. My CX-9 was dropped off by Roadside assistance for the infamous battery drain. Marco, my service advisor called me, explained every single step and personally guaranteed to have my car ready the next morning. Just before noon, my vehicle was ready to be picked up and they didn't simply replace the battery( as this wasn't needed) they sourced the issue causing the battery drain to be a recall of the liftgate module. A job well done, excellent communication and a correct fix for a problem. Couldn'...

Manny the salesman and Cyndi his manager were very professional and made sure to address our needs in a fair manner.

Excellent customer service! Eduardo Ibarra and Yanet the finance

Excelente ambiente, atencion y profesionalismo. Mucha vocacion de servicio

My overall experience when really well. The staff was very informative and nice. I would most definitely recommend Ocean Mazda to my family and friends.

Thank you for your excellent attention. Made the process less tedious.

Efficient, kept me informed of status while in process, courteous and professional

Excelente atención, hace falta algunos beneficios por parte de dealer.

We had a great experience shopping for my daughter's car. Reuben Gonzalez, salesman, went above and beyond to make sure my daughter was happy with her new car!!

Great costumer service smooth process very profesional sales person and finance guy.

We had a great experience at Ocean Mazda. We called ahead and spoke with Rosalyn who was very friendly and helpful. A few months prior we had an awful time at a different car dealership that took about 6 hours. She set up an appointment for us with Manny for the following day and assured us that the process would be smooth and as quick as possible. Manny reached out ahead of time so he could gather up information to begin the process even before we arrived. He was ready and waiting for us and since we had called ahead he ...

I just bought my second car ..the service is great Manny is the best sales person and Andy is a great financial advisor ...i am so happy with my purchase🙂🙂🙂

Excellent customer service. The second car I got in here. So far I am pleased. Kudos for Ruben Gonzalez, Carlos Diaz, and Gigi Umana. I am a fan of Mazda and I recommend this dealership. Giving them just 4 stars because as always F&I played their usual tricks, I am not pleased with that but nothing is perfect. Just ask for Ruben or Carlos and they will help you. Just be careful when you seat in the F&I office.

The current national employees' shortage has affected Ocean Mazda's staffing.. Nevertheless, the service and resulting customer satisfaction is being maintained by an efficient and professional crews. There's no hiccups in the process; the customer continues to receive the outstanding service Ocean has always strived to give. Thank you for an excellent service visit from a pleased customer.

Service supervisor Brian M is resourceful and a pleasure to deal with - he is honest and genuine making every step of the repair process a great experience. My advisor Marcos was very communicative and helpful. They take care of if every detail - from a ride to the mall while I waited for my car to an amazing video outlining the needs of my car. Their tire prices along with alignment are super competitive too! I wont take my car anywhere else for service and I look forward to buying my next Mazda at Ocean Mazda!!! 5 star service! Thanks ...

Great experience at Ocean Auto Group! Thank you to JP and Federico for helping me with purchasing my Macan. Highly recommend!

Clear and smooth process getting my new lease. Got a CX-5 with Ocean Mazda and I have no complaints about the dealership.

This dealership has a large & great selection of cars. Great customer service and amazing cafecito! Carlos cornieles was my salesman and he went about & beyond to ensure I left happy. He went the extra mile for me, if you are in need of a car ask for Carlos!

Dear Sir or Madam, I went to do the service to this facility early in the morning. I arrived at 7:00 am to be the first for the service of my car.Previously, I received a brochure of the dealer with schedule of the office. For my surprise at 7:30 am the service department was not open. They were not any person. A nice gentleman received my car and told me that at 8:00 am the mechanic arrived. So I left my car and at 9:00 am my car was ready.

I made an appointment for service and Joey Tejeda, who took care of me, was very friendly, professional, and courteous. However, there must be a better, more organized way to speak to an attendant and let him/she know you have an appointment for service. When I arrived it was a madhouse with people trying to get anyone's attention and some even blocking the service entrance. I've had my car service before with Ocean Mazda so I knew what to do but if it's your first time it would be a little annoying. Other than that, I'...

This is my second time buying a vehicle from this dealership. This second experience was GREAT!!! The young sales representative Javier was extremely nice, friendly, polite and very patient with me. I wish we had more sales people like him. May GOD continue to bless you!!! E. Callie

Amazing service from both the salesmen and the financial managers. I will definitely be coming back and continue to lease and/or buy vehicles from them. They do go above and beyond to get you driving the car of your dreams.

Highly recommend! Gerardo Castillo went above and beyond to make everything go smoothly! He was very knowledgeable about the car I was buying. I would definitely recommend him. He was very easy to work with and made the process simple and fast. Also, Adrian Berber was amazing helping me to get the right type of financing to fit my budget. The car is amazing! Thank You

Has a great experience with the salesman Carlos Dias and the finance manager Ronell. Both were very professional and accommodating.

Randy Valdez went above and beyond to help my wife and I select the right vehicle according to our budget and needs. He wasn't rushing, pushing and he actually listened to what we were saying! Something that many car salesman pretend to do…Ricky Sosa was also extremely helpful over the phone.

Nelson Rodriguez and Yanet Calles helped a lot to get the best possible deal. I'm pretty happy with the CX-30 I got.

Ruben and Ronell went above and beyond. Thank you so much, I love my new car.

Second time we service our vehicle, Joey Tejeda is our service advisor. Excellent service and attention Thank you Joey !

When I first moved to Miami from California. I went to Mazda Brickell Service center. It is a horrible service center and no clear information or explanation about the my car service. Service was pathetic. Later, I looked out for another Mazda service center that is Ocean Mazda. They were excellent. Especially Brian Morales, He is so kind and patience , Listens to all my complains and gave the best suggestions. And also they will send out video's about the car service if you want to see what's going on with your car. Brian made sure I get latest ...

Everyone was very nice, you feel welcomed from the begining. Andy took his time to explain everything.

Exelente atencion,muy rapido el servicio

The customer service is superb. However, the time it took to service my car was poor. It took me 3.5 hours to get out of the dealership.

Great experience at Ocean Auto Group! Thank you to JP and Jorge for helping me with purchasing my Macan. Highly recommend!

Jorge did a nice job walking us through the internet sale and offered his recommendations on the best deal. Would recommend and look forward to buying my next car from him.

Excellent customer service, specially Joey, who is always courteous and friendly. He explained clearly what my car needed and the service was done quickly

Great customer service. Love being part of the Mazda family line

Amazing service, from everyone at the front desk and Joey, one of the managers. We were on a very tight window to get a lot of work done and everyone there was super understanding and got us squared away quickly. 💯💯💯

Angel help me with all necessary to overall my car in excellent condition.

This will be our 4 lease and we were already mentally prepare to deal with an arrogant, or full of himself sales person, but we found a unicorn, Carlos was exceptional, easy going, knowledgeable and sper professional. We are now super happy with our new car, how unfortunate is not until now that we discovered Mazda. We will recommend you guys forever. Also, we loved the ambiance and decor of the dealer located in Doral.