Excellent customer service. Service ok the Car was completed in a timely manner
They treated me really nice and friendly and the price was fair and the repairs they made were fantastic. I really recommend people to fix their car at Ocean Mazda they are very courteous
The service advisor made it possible to take care of me. Understands that we all have lives beside being at a dealership. Thank you.
Service is always quick and pleasant. The people are nice, and always friendly.
It was a great experience, the facilities are beautiful and very well kept. The staff was very professional, but we had there was shortage of managers that made the process unnecessarily lengthy to the point that we had to do two trips to purchase the car.
Worked with both Manny and Robert to lease my new Mazda CX 5 2021 ( my third Mazda car with ocean Mazda). Both men were extremely professional, nice and helpful! They made the experience super easy and worked really well With us and assisted us in getting everything we were looking for in a car! Would highly recommend anyone to lease or buy your next car with them!!
Worked with both Manny and Robert to lease my new Mazda CX five 2021 ( my third Mazda car with ocean Mazda). Manny was extremely professional, nice and helpful! he made the experience super easy and worked really well With us and everything we were looking for in a car! Would highly recommend anyone to lease or buy your next car with him!
Excellent experience, I truly recommend the Mazda Dealer, all the staff was very knowledgeable and willing to help you and give you as much options as possible.
Great dealership. Very laid back and they listen to you. It did not feel like they were trying to sell you constantly and overall the experience was great. I would highly recommend if you're looking to purchase a Mazda! Ask for Manny, he's great at helping you find the perfect car.
We have been regular customers of Ocean Mazda since 2014 and we can highly recommend!
I was very impressed by the professionalism and no nonsense approach . I dealt with Robert Lara Jr. who helped with selecting a car. He was very knowledgeable on all the different cars and the many options and packages by memory . There was no pushing me into this or that option . The finance person was also very helpful making sure Ingot the lowest rate possible and showed me different extended warranties. Overall excellent experience start to finish.
Excellent service. Everyone was very helpful. Joey Tejeda, the service advisor, was very cooperative and Yoselin Cancio, at the service counter, went the extra mile. Even though the place is kind of messy due to the construction going on, they are all doing their best.
It was good and service was great.the service was quick and fast didn't have to wait long also very professional
Rosalyn was amazing both of my leases have been possible because of her. Rosalyn is an asset to Ocean Mazda.
(Translated by Google) Excellent (Original) Excelente
Carlos, my sales person was amazing. Overall they were all very nice and helpful.
JP was amazing !!!! He truly made the process so easy and I felt so comfortable being able to express what I was looking for in a car . Thank you JP for the amazing experience !!
Very good experience, all details were covered from beginning to the end A very satisfied customer
Great service, very knowledgeable about there cars and other brands as well. The showroom is new and very clean and comfortable as well. The whole staff was great.
Buying for a new car at Ocean Mazda was a smooth process. The process was a bit lengthy, but in general was a good experience.
Rosalyn is Amazing & your Closer. Any difficult task, she is your “Go to”. History 3yrs ago, 2018 went to Mazda to get a lease, Rosalyn came out of nowhere to help & close the Deal. Walked out with my car. Fast forward 2021, was contacted to bring in lease. When we went to finance, my hubby says “its the Closer.” She truly listens/cares about her customers. Ocean should keep their Gem, because any hard situation Rosalyn hands down can get it done. I know she can because i walked out again with another lease. I would follow Rosalyn anywhere she ...
Joey had. Great customer service. My car was serviced within 60 min
Your staff is very professional, dedicated and friendly. A special mention to Mr. Eduardo Ibarra, Sales Consultant and Mr. Ronell Perera, Financial Consultant as well as your staff in general. Thank you for all of assistance I received.
Geraldo Castillo, the salesman, was incredibly helpful.
Kind, courteous and helpful staff. Rosalyn and Manuel made my first time buying a car easy a quick. Both are excellent and genuinely want their clients to have a great experience. I will definitely be recommend Ocean Mazda to all my friends.
Excellent Customer Service. They keep you informed of the process. Kuddos to Joey Tejeda. He has assisted me twice and his service has been impeccable.
I love coming to Ocean Mazda for my oil changes. Booking appointment super easy and all employees are all so helpful
While social distancing is still an issue due to Covid-19, all the chairs in the waiting room were next to each other. I feel is your responsibility to place the seat arrangement guarding he recommended distance by the CDC. It should not be the client's responsibility to ask people not to seat on the chair on either side.
Angel was a great help as the service advisor. Hazel was great following up with messages and appointment follow up.
Excellent service provided since the very beginning I walked into the dealer. Osmanys helped me with excellent customer service, very respectful, and was able to fulfill my needs in the process of leasing a new car. I’m in love with my new Mazda lease. Osmanys Lemo together with Alan Murasso made the process very easy. I walked out from the dealer with the car I wanted at the right price.
Profesionalismo, transacción rápida, atención esmerada, ciertamente para recordar por siempre. Gracias
Nelson Vega was a great salesman. He was very respectful and and knowledgeable. I would definitely recommend Ocean Mazda as long as Nelson is helping out.
Great service! Manny and his team made my experience leasing a new Mazda quick and enjoyable.
Great experience and Carlos was very professional and knowledgeable.
Had a great experience purchasing my Mazda with them Ricky was an exceptional sales person, with good knowledge about the product and very helpful with the whole purchase process.
Customer service and Buying process, Quality of repair is pending
Every time I go to Mazda to renew my lease I leave the place with a smile on my face. The experience is amazing and Nelson is a great sales advisor!
Everything was great will definitely recommend this dealership
Great service, in and out, Rick was great, we’ll go back when lease is over .
I am very happy and satisfied with the treatment received during the purchase process, I appreciate the patience and cordiality with which they attended to me, Especially Mr. Juan C. Boronat.
This dude Ricky (Ricardo) knew about my situation... So basically my 2012 Mazda 6 was on its way out, power steering pump was just replaced, then I find out Alternator was bad as well as some other issues, and then I, on my own, asked about maybe talking to a sales guy about perhaps the cost to keep my 6 running and the price of a new car, turned out a new car was a cheaper alternative, and Ricky got me a sweet deal on a beautiful CX-3 in a very rare and unique color that I have never seen before nor have ...
Took my car to get the 18k service. Was helped by Joey Tejeda who was very attentive and helpful.
From the start with internet person Kelly, finance Alan, sales person Manny Patio the experience was comfortable easy patient, excellent
I have leased two times from Manny at Ocean Mazda and each time it has been a smooth, efficient transaction. I cannot recommend Manny, thanks!
Manny was super helpful with the entire process & was providing updates on the status as often as possible. Great experience!
Andy, service agent, kept me informed of the amount of time service would take and made valid recommendations.
I had a great experience and great deal. Exactly what I wanted.
I love going to this dealer for repairs. I have always gotten excellent service, especially from Andy.
Great service great help
Excelente trato de mi vendedor Nelson Rodriguez llevo muchos aos con el es una persona super agradable, compresiva y sobre todo muy positivo a la verdad mi familia muy encantada con su servicio y el financista que toco esta vez tambien agradable y te explica todo super claro. Gracias
Salesperson was exceptional and very courteous and informative about choices we were making. Facility was very clean, organized and we felt very "safe" during our inside time at the stations. The time spent in the financing department was quite longer than expected, but we noted your dealership was quite busy that day. Then the salesman took us over to the person who would complete the Auto Insurance portion, which was a blessing to us to know we had the car insured and she even printed out our temporary cards. Thank you for such a COMPLETE experience and thoughtfulness ...
Always a pleasure. Brian and his staff kept me Informed the whole time and finished quickly. Even under construction the lounge was inviting and comfortable.
Ocean Mazda is the best. They have and continue to deal with me in a professional and forthright manner. I really appreciate that.
Shopping for a Mazda CX-5 Contacted Internet Manager Zevastyan Garcia and the whole transaction was conducted over the phone in an hour. Car was delivered personally by him to my home in Weston the same night. Bottom line purchase price and no hassle. Outstanding Customer Service!
Second time leasing with Ocean Mazda, had a great experience with Cindy (sales manager) over the phone talking thru numbers. Cindy in turn paired me with Manny Patiño to assist with purchasing my new car. Manny was a great sales person, never pushy, informative and easy to talk to. He takes the time to explain anything you need to know without rushing. Nice job👍🏻
I purchased a new CX-30 turbo from Zevastyan Garcia. I think that Ocean Mazda should be aware that it has been the best car-purchasing experience I have gone through. Mr. Garcia was consistently attentive to my needs and concerns, exceedingly patient in answering my questions, reasonable during our negotiations, and welcoming at every turn. As Mr. Garcia knows, I had already scheduled an appointment to purchase the car from another dealer. Indeed, I had already submitted a credit application with the other dealer. Because of Mr. Garcias dedication, he was able to locate a just-arrived vehicle that met my needs. ...
Great place, with great people! They take the time to earn your business in every way. Zevastyan Garcia is a great sales consultant, he helps a lot, knows the vehicle very well, and is very attentive. In the Service Department I 100% recommend Angel Pelaez, he is always willing to help when your mazda needs it. Overall, I like Mazda very much, I’ve had two mazda suv vehicles and the first one lived over 170k miles, never gave a problem. The second one so far is great. These are very comforable vehicles, very good looking, fuel efficient, and full of ...
Excellent costumer service and people. The people were very nice and patient. They provided me with all kids of options and worked with me to find the best deal and arrangement that worked for me. They made me feel important and took the time to explain every single detail to me. Im am very very grateful for the people that worked with me and will definitely recommend this dealership and employees.
In general terms, I was impressed by the speed, attention and preparation of the staff, who, although very aggravating in the business, never stopped being friendly and respectful, they obtained 5 stars, but Gerardo Castillo showed a very great knowledge of the car, he was always giving the best attention And if I had to give him an evaluation of 5 I would give him 10, people like him should never be absent in a business like this
Great customer service from the staff and the sales person!
As usual, I am astonished with the service provided.highly recommended.
Very organized and professional. No high pressure. Our salesman Stephen N. was excellent.
We had Robert as a salesman and he was wonderful to work with. From the beginning he was respectful, not pushy, and very informative. I personally didn’t like the car and wished I could have given him the sale. He deserves it. Went above and beyond, amazing customer service!
i went to south honda first received terrible service, then my daughter wanted a mazda we headed there and right away we received excelent service by the sales person and manager great experience
My experience has been great every time i visit the dealership to get my car serviced, I usually make an appointment a week ahead for the day i need to go in. All the representatives are very professional and respectful. Angel Pelaez facilitated me in getting my car serviced, he was very respectful and quick and resolved my concerns. I'd recommend this place to everyone.
Had a great experience finding our used CX-5 with Manny Patiño. He was very helpful and patient with us. After several test drives, we were happy to walk away with what we think is a great deal. Thanks, Manny!
I always do my services here for my 2019 Mazda 3 and Angel Pelaez always goes above and beyond to make sure everything goes right. Wouldn’t go to any other dealer to get services done
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